Load moire button not clickable on mobile

  • Resolved londondj

    (@londondj)


    9 months, 4 weeks ago

    Hi,

    I recently switched to Kadence theme and kept Social Ninja! The issue I’m now facing is that the Load more button to extend the reviews is not working on Mobile. I’ve tried 3 different browsers but am having the same isssue. It works fine on Desktop.

    THanks, and look forward to some guidence.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Deb Nath Utpol

    (@devutpol)

    Hello @londondj,
    We have checked the issue from our end and haven’t find any issues. It seems like a site-specific issue and we need to check the issue from your end. You are requested to open a support ticket in our business portal with necessary details. Our dedicated support members will be happy to assist you.

    Plugin Author Deb Nath Utpol

    (@devutpol)

    Hello @londondj,

    Upon investigating the website, it seems like an issue with your caching plugin as it’s reflecting in the console area. Please refer to this screenshot: https://prnt.sc/N0F2qpN7hHRV

    I would request you to temporarily deactivate all of your caching plugins and check again. If the issue persists, please keep the WP Social Ninja plugin stand-alone by deactivating other plugins. Then, reactivate the plugins one by one to identify which one is restricting the button function from getting loaded. I would recommend running such tests in a staging environment to keep your live site intact from getting any unexpected errors.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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