Load Conditions not working

  • Resolved NCompass

    (@ncompass)


    7 years, 1 month ago

    When I set the PopUp to load on a specific ‘if Page’ or ‘if URL’ – it seems to be simply ignored and not working. Does this functionality work? and if so what am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Lap

    (@lapzor)

    It should work. Be sure to fill the page slug, not the title.

    Please show me a screenshot of your Boxzilla settings if you need more help.

    Thanks!

    Thread Starter NCompass

    (@ncompass)

    Hi, I have tried everything, but it seems the rules are just not being obeyed… I even tried user logged in and still it did not work.

    Where can I send a screenshot?

    Ideally, I would like to use the ‘if URL is’ option, but no luck so far. All help is very appreciated. Thank you

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    Ok than, please show me a screenshot with the URL condition and a full link to that page as well.

    You can upload your screenshot here: imgur.com/upload and share the link.

    Thanks!

    Thread Starter NCompass

    (@ncompass)

    Hi Lap – thank you… So the issue persists and the URL where the Popup does not show up is https://www.thelittlevoyager.com/de/

    The Screenshot of the settings can be found here.

    Boxzilla Settings for TheLittleVoyager.com

    I also went through the process of re-installing the plugin to no avail. Once again thanks for the help. If you need access to WordPress I can arrange for that.

    Plugin Contributor Lap

    (@lapzor)

    The box is working for me!

    Maybe you needed to refreshyourcache.com

    or maybe turn on test mode to prevent the box from not showing for 3 hours (as per your settings).

    Hope that helps!

    Kind regards,

    Thread Starter NCompass

    (@ncompass)

    I am sorry but that is a different Pop up, that one is in Spanish… but we need the Pop-Up in German to show on German Pages… Yes – I have fully refreshed cache and cleared cookies and all the rest.

    It seems the None of the ‘rules’ about when the popup appears have any effect unless I select ‘everywhere’.

    Plugin Contributor Lap

    (@lapzor)

    Can you set the spanish popup to NOT work on the DE pages, than the DE popup might show.

    Boxzilla tries to not show 2 popups at the same time in most situations.

    • This reply was modified 7 years, 1 month ago by Lap. Reason: working on it
    • This reply was modified 7 years, 1 month ago by Lap.
    Thread Starter NCompass

    (@ncompass)

    The url for testing is https://www.thelittlevoyager.com/de/… Also I can make both PopUs work fine together if they are set to show ‘everywhere’.

    But that is my point – the popup rules do not work… for some reason.

    Plugin Contributor Lap

    (@lapzor)

    Could you please send me a message at support at mc4wp.com referring to this thread?

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
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