LMS Pro update without full validation and Certificate Builder not working

I would like to extend my gratitude to Mr. Nafiz for his expertise in resolving the issue caused by the recent update of LMS Pro 3 installed on my site.

I was unable to generate any certificates for two days due to the certificate builder not functioning.?In light of this experience, I hope that future updates to LMS Pro will include standard quality control measures prior to implementation.

I spent approximately 12 hours over two nights troubleshooting the issue, searching online for possible solutions, and ultimately lost my customized certificates. I had to redo the certificate customization and manually assign the newly customized certificates to each course, which added an additional four hours of adjustments and testing on my part.

While I truly appreciate the speed and value of the customer service provided, I believe that this situation could have been prevented with proper system validation prior to the update, similar to practices followed by other software companies.?

I hope this comment helps.