• Live traffic is enabled on my site softwaretestinghelp .com
    when I visit live traffic tab I see nothing. In error console I see following errors:

    Uncaught TypeError: Cannot read property ‘top’ of undefined
    at admin.liveTraffic.js?ver=6.3.1:679
    at dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=ed2eb52…:3)
    at r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=ed2eb52…:3)
    (anonymous) @ admin.liveTraffic.js?ver=6.3.1:679
    dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=ed2eb52…:3
    r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils&ver=ed2eb52…:3

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi shindevijaykr,
    It could be a conflict with other JS library/code in one of the other plugins installed, so I suggest trying to deactivate all plugins (except Wordfence) then re-check this issue, if everything went well, you can re-enable them one by one till you find the culprit.

    Also, in case you have any plugin/service that has “JS minify” option, I would suggest to disable it and clear the cache (if you have any caching plugin installed).

    Let me know how it goes,
    Thanks.

    Thread Starter shindevijaykr

    (@shindevijaykr)

    disabling all plugins is little risky. Isn’t there any way looking at the code to find which plugin could be the culprit? Or are there any known plugins causing conflicts with Wordfence? Just in case someone know?

    Try to edit “wp-config.php” file and add define('CONCATENATE_SCRIPTS', false ); before “/* That’s all, stop editing! Happy blogging. */”, then check the browser console errors again.

    Thanks.

    Thread Starter shindevijaykr

    (@shindevijaykr)

    No luck. still the same error after adding the above line.

    In Firefox it shows as below:

    TypeError: firstRow.offset(…) is undefined[Learn More] admin.liveTraffic.js:679:8
    /wp-content/plugins/wordfence/js/admin.liveTraffic.js:679:8
    n.event.dispatch
    /wp-includes/js/jquery/jquery.js:3:12392
    n.event.add/r.handle
    /wp-includes/js/jquery/jquery.js:3:9156

    I thought this should reveal some more information about this conflict but unfortunately it doesn’t, so perhaps you should try any of the suggestions I mentioned in my previous reply, no need to worry about disabling plugins one by one, it’s actually one of the very common troubleshooting steps, mentioned even on WordPress FAQs.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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