Live traffic suddenly doesnt auto update

  • Resolved gts97

    (@gtsitsis)


    5 months, 4 weeks ago

    I just checked the live traffic but it doesnt refresh any data for the past 22 hours,

    last listed was 5/30/2024 11:43:30 AM (22 hours 23 mins ago)??, thats not happening because we have a lot of traffic in our website.

    That happened without chaning any setting, even if i choose all traffic to show up

    i have send you the diagnostics.

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @gtsitsis, thanks for sending your diagnostic over.

    The diagnostic itself shows Wordfence, communications in/out and IP detection are all working as expected without specific errors.

    Did you recently start using WP Fastest Cache plugin? Sometimes caching can cause issues in live data displaying, but if this (or any updates) predate the problem that may not be a factor. You could see if you can find any recent PHP errors in your server’s error log, or try repairing the wfhits table in PHPMyAdmin (or however you administer your database normally).

    There’s an outside chance if none of the above helps that a conflict could be causing a JavaScript issue on the Live Traffic page. That may need disabling of any custom themes and all plugins except for Wordfence to confirm, but you could look first in your browser console’s error log for any visible red errors when the page is opened/refreshed.

    Let us know how you get on!
    Peter.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.