Live Traffic cannot scroll down more than 50 instances

Same problem here after I (needlessly) increased “Amount of Live Traffic data to store (number of rows)” from 2M. I set it back to 2M, but still can only see 50 rows. Before increasing the number of rows, I could scroll down continuously.

I haven’t done anything to my settings since I first set them up when I installed wordfence months ago but after the last update it stopped continuously scrolling.

Hope someone can fix this or tell us why it is happening …

same problem here

Hi @11whyohwhy15,

Can you see any errors in the browser console when you’re scrolling down to display more entries on the Live Traffic page?

Could you try temporarily switching to a default theme –if you’re not already using one– and disabling all other plugins then reactivating them one by one to see if the issue is related to a conflict?

To do so I recommend the “Health Check” plugin which allows you to disable all plugins and switch to a default theme, but only for your user.

No conflicts…

Browser console errors:

Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
at HTMLFormElement.<anonymous> (authenticate.min.js:6)
at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:9)
at HTMLFormElement.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:2)
at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:2)
at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at a.fn.init.n.fn.(/wp-admin/anonymous function) [as submit] (https://www.whodoido.com/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load%5B%5D=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:4:16320)

Hi @11whyohwhy15,

Could you please try adding this line of code to your “wp-config.php” file:

define('CONCATENATE_SCRIPTS', false);

Be sure to add it before the line that says: /* That’s all, stop editing! Happy blogging. */

You can find more information in our documentation.

Did that but still will not scroll further than 50 rows.

New browser console error:

Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
at HTMLFormElement.<anonymous> (authenticate.min.js:6)
at HTMLDocument.dispatch (jquery.js:1)
at HTMLDocument.r.handle (jquery.js:1)
at Object.trigger (jquery.js:1)
at Object.a.event.trigger (jquery-migrate.min.js:2)
at HTMLFormElement.<anonymous> (jquery.js:1)
at Function.each (jquery.js:1)
at a.fn.init.each (jquery.js:1)
at a.fn.init.trigger (jquery.js:1)
at a.fn.init.n.fn.(/wp-admin/anonymous function) [as submit]

• This reply was modified 6 years, 11 months ago by 11whyohwhy15.

Hi @11whyohwhy15,

Can you confirm which theme you’re using?

Hi,

I’m using this theme:

https://themecanon.net/?theme=Belle

but there are another 2 guys on here with the same problem who I’m sure will be using other themes…

Thanks

@11whyohwhy15,

Have you tried temporarily switching to a default theme (just to see if it’s related)?

As previously mentioned, the “Health Check” plugin will allow you to disable all plugins and switch to a default theme, but only for your user (it won’t impact other users/visitors).

Our inability to view more than 50 entries is apparently caused by a conflict with the plugin IP Geo Block.

Disabling IP Geo Block using the Health Check plugin allows more than 50 entries to be seen. However, inserting “define(‘CONCATENATE_SCRIPTS’, false);” into wp-config.php didn’t help.

The console error with IP Geo Block enabled includes:
Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
at HTMLFormElement.<anonymous> (authenticate.min.js?ver=3.0.10.3:6)
at HTMLDocument.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-menu&ver=36aefcf1612711477f21055260eeabd2:3)

Thanks for the info that allowed me to resolve this issue.

HI,

Sorry for the delay in replying.

I concur with ‘nicecms’ above that it is IPGB and I have notified them of the conflict too.

However my error with IPGB enabled is different than above:

Browser console errors:

Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
at HTMLFormElement.<anonymous> (authenticate.min.js:6)
at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:9)
at HTMLFormElement.<anonymous> (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:2)
at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:2)
at a.fn.init.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load[]=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:3)
at a.fn.init.n.fn.(/wp-admin/anonymous function) [as submit] (https://www.mysite/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,jquery-ui&load%5B%5D=-menu,jquery-ui-draggable,jquery-ui-droppable,jquery-touch-punch,jquery-ui-tabs,moxiejs,plupload&ver=4.9.5:4:16320)

Thanks

Fixed via IPGB

Thanks

Hi @11whyohwhy15,

Thanks for letting us know!

I see that the plugin author has indeed released an update (3.0.10.4) which fixes the issue.