Hello,
I could translate your message but I’m not able to answer in Italian unfortunately.
I’ll try to provide some tips to help you troubleshoot your problem.
I need help
Live Edit of individual blocks does not work
I use Builder only on the main page
I’m not able to reproduce your issue on a test site.
- Use the latest software versions : make sure WordPress, your theme and plugins are all updated to their latest versions.
- In your WordPress admin, go to settings > general and verify that your WordPress Address (URL) and Site Address (URL) are identical. The website will not run properly if the urls are different.
- Cache plugin : if you use a server cache or cache plugin, clear it’s cache content and disable caching via it’s settings.
- Browser :
- Check for plugin conflict : Install the WP official Health check plugin. Activate the troubleshooting mode. Then deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
- Child theme : activate the parent theme if you use a child theme
- Theme problem : try to activate a WordPress default theme ( Twenty … )
- Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.
To log possible code errors on your website, enable WP_DEBUG mode and log the output of the debug.log to a file that you can share on https://pastebin.com/ or https://gist.github.com ( to get a debug log file you need to set define( 'WP_DEBUG', true ); and define( 'WP_DEBUG_LOG', true ); in your wp_config.php file.
TIPS FOR A FASTER RESOLUTION OF YOUR SUPPORT TOPIC
When you do create your topic, it helps if you include your system info when creating your post. You’ll find them in your WP admin, in Settings > Nimble Builder > System Info.
PROBLEMS IN THE LIVE CUSTOMIZER
If you have problems accessing the live customizer or editing content already created with Nimble Builder, note that you can use the Debug mode.
If relevant it also helps if you include screenshot(s) of the issue.
(Tip : You can use an online screenshot sharing tool like https://prnt.sc/ to include a link to screenshot.)
