Live Chat widget in different languages ?

  • Resolved Oby.

    (@oby4455)


    6 years, 7 months ago

    Hi,

    Is it possible to have the live chat widget in another language ? I can’t find anywhere where to translate the fields of the widget.

    I have another website with French visitors and I would like to have the possibility to have the widget in French language.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author zohosalesiq

    (@zohosalesiq)

    Hello!

    First of all, you must generate a new code script for each additional website you want to put SalesIQ on, by going to Settings -> Websites -> Click ‘Create New’

    Once done, you can set the chat window to either automatically operate in the language of the website it is being put on or manually choose from the list of languages offered, by going to Settings -> Websites -> Click the name of the website -> Choose ‘Live Chat Widget’ -> Click ‘Chat Window on the top left corner -> Configurations -> “Modify the Chat Window Language” as shown here.

    FYI, only the languages listed in the drop-down are currently supported. If your website is built on one of the languages we’ve not yet made available – the chat widget will revert to the standard English language text.

    Regards,
    Kris | Zoho SalesIQ Team

    Thread Starter Oby.

    (@oby4455)

    Thank you so much! It worked!

    https://prntscr.com/kf4u3o

    Plugin Author zohosalesiq

    (@zohosalesiq)

    Hello there!

    I’m glad to hear that.

    Feel free to connect with our friendly Support staff by emailing support[at]zohosalesiq[dot]com for any assistance in the future!

    Regards,
    Kris | Zoho SalesIQ Team

Viewing 3 replies - 1 through 3 (of 3 total)
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