Litespeed + Facebook Pixel problem

  • Resolved diegopdias

    (@diegopdias)


    3 years ago

    I’m having a problem with my Facebook Pixel and Google Tag Manager.
    I installed Facebook Pixel using PixelYourSite Plugin and Google Tag Manager via Site Kit by Google.
    I had used these plugins before with great success.

    Now, I have a problem. My visits to the page are not registered on the Facebook Pixel or on Google Analitycs via GTM.

    Using an extension for Google Chrome, I can see that in my browser both are firing, but in my ADS campaigns, I have clicks but page load is not counted.

    The loading is occurring, as I’ve already tested it via browser, iPhone, Android and etc. In addition, people I know who have already seen the ads, clicked and loaded the page, and sent me a video of the iPhone screen, but this loads are not registered by GTM and Facebook Pixel.

    Any idea what could be happening?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter diegopdias

    (@diegopdias)

    The report number is WUKPXGDH

    Thanks!!

    Hello,
    I installed yesterday the LiteSpeed cache plug-in and I am having the same problem.

    Any solution?

    Hi,

    I’m having the same problem.

    The report number is FEBSIXMD

    Thanks!!!

    Same here. If I disable the plugin, it’s ok. Fascinating is, that the issue is on 1 of 5 sites. Rest are ok even with PixelYourSite. Tried to set it up the same way (LS Cache plugin and PixelYourSite plugin), but does not seem to have effect.

    Hi to all involved in this topic,

    Due to inactivity of this topic, I will mark this topic as “resolved”. If you still have such issues (it looks so), please feel free to open a ticket with further information by emailing to [email protected] and ask to assign your ticket to Abe. I will check into this further from there.

Viewing 6 replies - 1 through 6 (of 6 total)
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