Litespeed Cleanup Unfinished Data

please provide the repor tnumber

you can get it in toolbox -> report -> click “send to LiteSpeed”

, and what happens if you click the “pull image” button ?

Hi there,

Thanks so much for your reply. I’m not sure if there was something you did from your end yesterday as there seems to be some progress. However, it seems to be stuck again.

This is the report number as you have requested:

Report number: MRQYLGSM

Report date: 04/16/2024 11:30:43

The Pull Image button is greyed out for me. I tried clicking on it but nothing happens.

This is a screenshot of the current progress: https://prnt.sc/0iusz0HSRRI3

Thank you so much again for your time in advance.

• This reply was modified 7 months, 1 week ago by jwjo.

origin server IP is xxx.xxx.177.59 ?

Hi there, yes that is correct.

origin server IP is?xxx.xxx.177.59??

please try create a php file , put it at same dir as your wp-config.php , with code below

<?php

require( './wp-load.php' );
$args = array(
  'timeout'   => 100,
  'blocking'  => true,
  'sslverify' => false,
  // 'cookies'   => $_COOKIE,
);

$url = 'https://domain.com/wp-admin/admin-ajax.php?action=async_litespeed&nonce=123123123&litespeed_type=imgoptm_force';
$result = wp_remote_post(esc_url_raw($url), $args);

var_dump($result);

replace domain.com to your actual , open it in browser, see what it returns.

Hi there,

Is this what you were after? Please see link here

please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.