Litespeed Cache Plugin Kills WooCommerce Subscriptions

  • Resolved Martin Bailey

    (@martin_bailey)


    4 years, 2 months ago

    Yesterday I noticed that my WooCommerce subscriptions had stopped working. When I view the products, straight after purging the LiteSpeed cache the products changed back to their original product type of “Variable Subscription” and then after a screen refresh, they change to a Simple Product and stop being a subscription, rendering them useless.

    In the WooCommerce Settings page, the Subscriptions tab comes and goes as purge the cache from the Litespeed menu in the admin toolbar.

    I tried a number of different plugin settings, and ultimately spent around eight hours trying to firstly find the cause, and then trying to keep LiteSpeed Cache turned on, but the only way I could get Subscriptions to start working again was to completely deactivate the LiteSpeed Cache plugin. Therefore, I have no page for you to look at because it’s working right now.

    I’ve alerted WooCommerce to this issue too, as I’d originally gone to them thinking it was a problem with the Subscriptions plugin.

    Until you can provide a fix I will leave your plugin deactivated, but that obviously slows down my site, so I hope this doesn’t take too long.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please join our Slack ?

    We would like to have more detailed information about it.

    if you’d join in, please let me know your username

    Best regards,

    Thread Starter Martin Bailey

    (@martin_bailey)

    Sure, I just joined as Martin Bailey.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    OK, thanks.

    Best regards,

    Thread Starter Martin Bailey

    (@martin_bailey)

    In case anyone looks at this, I noticed that after a WooCommerce update I was constantly getting this notice in my WordPress admin console, with a Thanks button:

    WooCommerce database update complete. Thank you for updating to the latest version!

    I pressed the Thanks button many times but the notice always comes back. I don’t know how or why this is causing the problems with WooCommerce Subscriptions when the LiteSpeed Cache plugin is active, but I looked into how to fix the Notice not going away and found that in my database, in the xxx_wc_admin_notes table if I updated wc-update-db-reminder from unactioned to actioned and saved the record, the Notice stopped reappearing.

    After doing that, I was able to turn the LiteSpeed Cache plugin back on, and the WooCommerce Subscriptions continued to work fine. I have no idea of the relationship, but this worked for me.

Viewing 4 replies - 1 through 4 (of 4 total)
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