Listserv stopped working

This looks a change on server side which has made the plugin stop working. Can you re-check smptp/email details, those might have changed. In troubleshooting page, do you see imap functions as available?

Thanks

PHP Version : 5.3.28
Function imap_open(): Available.

Where/how do I check smtp details?

Thanks
Sarah

We have aplugin called WP-Mail-SMTP

It is currently deactivated – should we be using it?

Was this wp SMTP plugin recently deactivated?

For fiding out the smtp settings login to your hosting cpanel and then follow this link:

https://support.zen.co.uk/kb/Knowledgebase/cPanel-Locating-Email-Server-Settings

If you still can’t fix things, please send me your dashboard login and cpanel login in premium plugin support forum. I will try to check myself.

How can I send you the logins privately? Thanks

Does this help:

Outgoing SMTP Server: mail3.gridhost.co.uk (or mail.bgen.org.uk for non-SSL if you prefer, but if you disable SSL, please use port 25)
SMTP Port: 465
SSL: On
SPA: Off
SMTP Authentication: On

?

Please send any login information from premium support forum at:

https://www.wpmailinggroup.com/ticket/