{list:name} visibility not showing correctly

  • Resolved gwoman

    (@gwoman)


    4 years ago

    Hi,

    I was trying to let people subscribe to different subscriptions, however in the confirmation email the dynamic text {list:name} displays correctly (in mailing title or in mailing text)in only 1 of them. In the first there is a blank and in the third subscription you see the name of the former subscription (so twice the same subscription and one time blank). What am I doing incorrect?

    It does not matter if I make a a subscription form on the website or if I send an email outside of Acymailing; both end up the same way. These are the links I was using for my subscription emails outside Acymailing (there is a placeholder of another plugin in it called #_EMAIL):

    <a href="https://www.vbga.nl/index.php?page=acymailing_front&ctrl=frontusers&task=subscribe&hiddenlists=1&user[email]=#EMAIL&action=acymailing_frontrouter&noheader=1">Algemene nieuwsbrieven</a>
<a href="https://www.vbga.nl/index.php?page=acymailing_front&ctrl=frontusers&task=subscribe&hiddenlists=186&user[email]=#EMAIL&action=acymailing_frontrouter&noheader=1">Alleen Workshop</a>
<a href="https://www.vbga.nl/index.php?page=acymailing_front&ctrl=frontusers&task=subscribe&hiddenlists=187&user[email]=#_EMAIL&action=acymailing_frontrouter&noheader=1">Alleen online anamnese trainingen</a>

    Hopefully you can help me!

    • This topic was modified 4 years ago by gwoman.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @gwoman,

    Sorry for the late in replying to your message ??
    That sounds really strange as there is no reason for this.

    Could you please contact us using our website? I prefer doing it this way as I will have to play with internal links on your website and prefer not to share them here ??

    Please don’t forget to mention this thread URL so we can remember it!

    Thread Starter gwoman

    (@gwoman)

    Hi Alexandre,

    I posted it on your website and someone from there referred me to here (as I have a free version). Now I am confused????

    • This reply was modified 4 years ago by gwoman.

    Hi @gwoman,

    Yes that’s because we usually do not provide free support on our website. So our support agent told you to post here so you can get help.

    But as I’m not able to provide with efficient answer here, I don’t want to say: “Well sorry I have no idea and you’re a free user so you can contact our support team”. I want you to help you solving this issue.
    So I’ll make an exception and forward your ticket to our support team even if you don’t have valid license ??

    Thread Starter gwoman

    (@gwoman)

    Hi Alexandre,

    That is nice of you then. But how do I proceed from here?

    • This reply was modified 4 years ago by gwoman.

    Hi,

    Simply reopen the conversation you had with us by mentioning this thread URL. Or open a new ticket from the support / contact page on our website. You can ask to speak to me directly.

    Please, once again, don’t forget to mention this thread URL.

Viewing 5 replies - 1 through 5 (of 5 total)
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