Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    I cannot tell for certain, but you might have installed a really old version of the Form add-on. What version is it?

    Thread Starter theotherside1

    (@theotherside1)

    form is version 1.0.2

    Plugin Author Steven

    (@shazahm1hotmailcom)

    Version 1.0.2 is from Feb 2013, the current version is 3.1. Version 1.0.2 is not compatible with recent versions of WordPress. You’ll need to update the Form add-on.

    Thread Starter theotherside1

    (@theotherside1)

    Hi Steven,

    Thanks for your help.

    Do I just buy the latest form plugin ?

    Or will some of the other plugins included in my old extension pro pack no longer work correctly and also need updating?

    If I decide to update my extension pro pack , do I buy that , or just purchase a new license key?

    Plugin Author Steven

    (@shazahm1hotmailcom)

    RE: Do I just buy the latest form plugin ?

    You can log into your account, renew the license, and then download the latest version to install.

    RE: will some of the other plugins included in my old extension pro pack no longer work correctly and also need updating?

    Yes, this is possible.

    RE: If I decide to update my extension pro pack , do I buy that , or just purchase a new license key?

    I recommend renewing the current Extension bundle as you receive a renewal discount.

    If you need further help with this, it is best to log in to your account and open a support ticket. Here’s the link:

    If you can not remember your login details, try the forgot the password link. You can contact us through our contact form if that does not work. Here’s the link:

    I hope this helps; please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)
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