• Resolved sbmoly13

    (@sbmoly13)


    Hi

    I have a listing website set up for my client and all is going well. Listings are going up and payment are going through. Yesterday she emails saying she got a order email but when she went to approve the listing it wasn’t there.

    Eventually I found it in the Temporary tab, with half of the info missing ( which makes no sense as most all field in the listing are mandatory). How and why did this happen and how can I prevent it happening again.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Usually not happen like that. Could you give me a screenshot of temporary tab where you find it?

    Thank You

    Thread Starter sbmoly13

    (@sbmoly13)

    See attached

    https://ibb.co/gVXZQGr

    • This reply was modified 1 year, 11 months ago by sbmoly13.
    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    I see there have some others tab in status list. Do you modified functionality or using any third party plugin?
    We did not notice this type of issue before. After submit a listing will go to pending/publish status as well as settings.
    Usually a listing set as temporary when user add some data and cancel/close it without submitting. In this case, shows that listing in temporary tab.
    Are you using pro version of this plugin and which theme are you using?

    Thank You

    Thread Starter sbmoly13

    (@sbmoly13)

    Im using the Classified Theme listing Pro and the Classima Theme. Is there any way i can only have the Pending / Published tabs appearing only?

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Will show some other tab also (Expired, Temporary) but you have extra tab which is coming from anywhere. That’s why asked.

    Please, create ticket from our site for premium products. Support team will help to sort out the issue.

    Thank You

    Thread Starter sbmoly13

    (@sbmoly13)

    Ok no problem. One more thing, my client is having issue with a mandatory field e.g date of birth is mandatory. Went a customer fills out the form he/she forgets to fill out that mandatory field( date of birth one thats is marked mandatory) they click submit and the form is submitted with out a warning stating you field has not been filled.

    Also how do you make a text/ number field 15 digits now no more no less.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    How did you add birth of date field?
    Sorry, don’t have option for date field exact 15 digits. You have to write code for it. You can do it using PHP or JS

    Thank You

    Thread Starter sbmoly13

    (@sbmoly13)

    sorry im just using date of birth as an example. I have a number field in for her and she wants 15 exact digits on the field.

    Im not fresh up on my php /JS, by any change you could create sample for me.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    There have an example https://codepen.io/SmartCoder123/pen/bGxJgbv you can follow it.

    Thank You

    Thread Starter sbmoly13

    (@sbmoly13)

    HI

    I got it sorted thanks. I use the min max option within the conditional section.

    My final Q’s – When and new ad is marked as “Top” is it possible that it can be listed above the old ads marked as ‘top’? I feel that newest ads should be listed first, if that makes sense.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    You can mark a listing as “Top” anytime. This is used to promote a listing. Suppose, many users posted 100 ads in a day but any user want to show his listing first then he can use it. On the other hand, any user can use it when their listing old or expired.

    Thank you

    Thread Starter sbmoly13

    (@sbmoly13)

    Yes i know that but my question is when a listing is marked top on that day will it appear above the rest of the other that are marked top e.g Shoes for sale marked top 2 days ago, today Clothes for sale get marked a top so it will/should appear above the shoes for sale. The listings that are appear top are going in order of date and the order is from 4 week, 3 weeks, 2 weeks etc when it should be weeks, 3 weeks, 4 weeks etc. Do you understand what in saying

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Top listings show as random. If you have 6 top listings and enable 3 at a time from settings then will show randomly 3 from 6.

    Thank you

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Listing went to Temporary’ is closed to new replies.