• Resolved delcomminc

    (@delcomminc)


    Hello,

    In my general settings page. I set the 10 listings per page but it is not updating. I tried to put different numbers as well but it is stuck to 5 listings per page.

    I’m not sure how to fix this.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bobbied

    (@bobbied)

    Hi @delcomminc

    This could be a cache issue. When changes made in the admin section don’t appear on the front end of your site, there is usually caching preventing your site from updating immediately.

    We recommend clearing the server cache if you have one (which is found either in your hosting settings or on your plugin settings for things like WP Super Cache and W3TC if you have them installed), as well as your client browser cache.

    The best way to get uncached data on your browser is to use a Private Browsing window or Incognito mode (depending on your browser). That ensures you see the latest, correct data.

    Please try that and let me know what you find.

    Thread Starter delcomminc

    (@delcomminc)

    Hi, I forgot to mention that. I used incognito mode to see the latest information, and I already uncached the data, and still, it is stuck in 5 listings per page.

    In search results page, it is giving me the 10 listings per page but in per categories, just 5 listings per page.

    Plugin Support bobbied

    (@bobbied)

    Hey @delcomminc

    Thanks for that information. I tried this on my test site and I’m not having an issue, so I wonder if it’s something with your setup. I went to the main page of my directory and clicked on a category and the new pagination settings worked.

    Have you tried a conflict test?

    Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.

    Please try that and let me know what you find.

Viewing 3 replies - 1 through 3 (of 3 total)
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