Listing details no longer showing

  • Resolved zimbo000

    (@zimbo000)


    1 year, 10 months ago

    I have just updated a test server to 6.3.2, after which no details of a company are showing – see page needing help.

    This is because wpbdp.min.css now has .wpbdp-listing-single .listing-title {display: none;} to turn it off and if I uncheck that in Chrome Dev Tools, the details appear.

    If you look at that company (TGS) on the live WWW site, https://www.henleyherald.com/business/business-directory/22024/tgs-taylorcocks/, the details show. However, not all is OK because I’ve just noticed there is no H1 with the company’s name on that page, which I think there should be.

    wpbdp.min.css on the live site (running v 6.3.1) has .wpbdp-listing-single .listing-title set as {margin-bottom:7px;position:relative} but the code is different and I can’t see if that file is called on the live page.

    I note in your Changelog for 6.3.2 that “Fix: Listing titles were not always showing in the Enfold theme.” is listed.

    Guess which theme the site uses… Enfold.

    I cannot see anything different on the Edit Listing page that might turn off the details.

    Please can you look at this, find out what’s wrong and issue a fix? 6.3.2 has clearly changed how a company’s details are displayed.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support bobbied

    (@bobbied)

    Hi @zimbo000

    Thank you for notifying us about this! I’ll get a developer to take a look here, no problem. We appreciate you sharing the details of what is going on here. In the meantime, can you please roll back to 6.3.1?

    • This reply was modified 1 year, 10 months ago by bobbied.
    Thread Starter zimbo000

    (@zimbo000)

    I can keep the test/dev site at 6.3.2 in case you want to look at the ‘live’ detail on an Enfold site of what’s gone wrong, and to compare to the WWW site running 6.3.1?

    Plugin Support bobbied

    (@bobbied)

    Hey @zimbo000

    The developer has suggested that the following CSS code should address the issue. Can you please try it and let me know? We’ll include it in our next release: 

    .wpbdp-listing .listing-title.show-listing-title {
    display: block;
}
    Thread Starter zimbo000

    (@zimbo000)

    That CSS causes the listing details to be displayed (and also fixes the missing H1 issue in 6.3.1) but please review the TGS listing on both the dev site and www site.

    The details formatting on 6.3.2 has been radically changed without, I believe, any notice being given or publicised.

    I also cannot find any details of what has been changed i.e. HTML classes or element names. Where is it documented what has been changed?

    If I have to start again using Dev Tools to identify what elements need to be added or changed in my wpbdp_custom_style.css file, I’m not impressed.

    Plugin Support bobbied

    (@bobbied)

    Hi @zimbo000

    Thanks for getting back to me on this.

    The changelog contains information on the things that were changed but not the specific code that was added or removed. In our most recent release, it looks like a change we made had some unintended consequences for the display. I’m sorry you were affected by that!

    I had a look at both of those listings and didn’t see a significant difference aside from the title not being shown on the live listing and the return to directory link missing. Those issues are being addressed in our next version.

    Please let me know if you have any other questions or issues!

    Thread Starter zimbo000

    (@zimbo000)

    Hi

    I was getting some very strange formatting with 6.3.2, but I suspect I had some old or outdated statements in wpbdp_custom_style.css on the dev site, I know I hadn’t looked at that file in ages. I cleaned it up a bit.

    Equally, I was logged in as an admin so got the Edit/Delete buttons showing, which again seemed to be different on the two sites.

    One thing I did notice on the Send Message form is that the Name and Email boxes disappear when logged in but Phone and Message remain – not sure if this is deliberate or not.

    However I’ll await the next version with the fixes you mention and then do a thorough review of all my CSS to ensure everything is how I want it, and come back with any comments.

    Thanks.

    Plugin Support bobbied

    (@bobbied)

    Hi @zimbo000

    I see all of the contact form fields on both the dev and the live sites and I am not logged in. Not sure if that helps.

    Thread Starter zimbo000

    (@zimbo000)

    When not logged in to WP admin, all boxes are visible. If I am logged in and then view a company’s details page, then the?Name and Email boxes do not appear.

    Plugin Support bobbied

    (@bobbied)

    @zimbo000 I see what you mean. That’s because as a logged in user, the name and email address are automatically captured from the profile.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Listing details no longer showing’ is closed to new replies.