listed in carts even when order made

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hi @koladzio

    Thank you for contacting us. Could you tell me your WordPress, WooCommerce, PHP and our main plugin with add-on version you are use on your store?

    It will help me to investigate an issue.

    Thread Starter koladzio

    (@koladzio)

    Hi, thanks for fast reaction. WordPress- 6.6.2, Woocommerce 9.3.3, ShopMagic 4.3.6, PHP 8.3.8,

    Plugin Support rzepsen

    (@rzepsen)

    Hi @koladzio

    Thank you for the update. What is the add-on Abandoned Cart version. Does the problem persist if you reinstall both plugins?

    Thread Starter koladzio

    (@koladzio)

    Abandoned cart version is 2.2.22. Will reinstallation affect the collected data and settings?

    Plugin Support rzepsen

    (@rzepsen)

    No. Data is collected in a database.

    Plugin Support rzepsen

    (@rzepsen)

    Hi @koladzio

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Kind regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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