List works but group doesn’t

  • Resolved sjelefred

    (@sjelefred)


    6 years, 2 months ago

    I installed the plugin, saved the API key and inserted the shortcode example in a text block on a page. I used the list ID and group ID as listed on the plugin page inside WordPress. When testing the form I get an error message. When I remove the /group_ID it works fine. The code I’m using is this:

    [mp-mc-form list=”042c0fd5b/31fdf2a1d7″ button=”Sign Up” email_text=”Your E-mail” first_name_text=”First Name” last_name_text=”Last Name” placeholder=”true”? lastname=”false” success=”Thank you for joining our mailing list.” failure=”There was a problem processing your submission.” ]

    I was so happy to finally find a plugin that allows subscription to different mailchimp groups. So thank you for developing one! Now I just gotta make it work ??
    Any idea what is causing the problem?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor motopress

    (@motopress)

    Hi @sjelefred

    It looks like you have separated the lists/groups with slash however there is noted the following: To subscribe to several lists and groups separate them by comma i.e. [mp-mc-form list=”042c0fd5b,31fdf2a1d7″...

    Thread Starter sjelefred

    (@sjelefred)

    From your example for the shortcode it seems that I am supposed to enter the listID and then the groupID separated by slash.

    list – MailChimp list_id or list_id/group_id if you want to subscribe to specific group.

    If it supposed to mean list OR group ID then I understand there should not be any slash of course. I have tested with groupID only (no listID and no slash) and it gives the same result.. “There was a problem processing your submission”

    Plugin Contributor motopress

    (@motopress)

    Hi @sjelefred We could not replicate the issue locally and subscription works properly. Could you submit a request for deeper investigation?

Viewing 3 replies - 1 through 3 (of 3 total)
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