List renews not working
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I am getting serious problems with this plugin….
1 – Auto renew subscription is not working. I have the settings set up correctly for auto renew.
2 – I can not renew a listing….I try to do this on the front end firstly..I click renew and a box pops up, which is not good at all because the text does not fit correctly, also the price digits connect with the digits for the duration of the listing in days. So makes the price and listing duration look like one number value. It shouldn’t say about changing plan. If they have a plan already that is the plan it should auto renew on. And even when you click ‘click here’ from ‘We recommend you check the details of Pricing Plans before changing. Click Here’ it shows your active plan, when you select the active plan it then takes you to create a new listing?? I have still not been able to renew a listing, even from the main admin account in WordPress….
3 – I am having problems with images….You have put a limit on the image file size…not sure whats going on here but none of the images in the listing are above the 2.0 Mb, no where near that limit and there was no issue before when the listing was originally posted… Yet it is flagging ‘Maximum allowed file size is 2.00 MB’ most of the images are 100 kb.
I feel you are over complicating it with the preview and a pop up to submit or edit buttons. There should just be two boxes at the end of the upload page, a preview button and a submit button side by side, not everyone wants to preview the listing as you have done a great job in the form layouts.
I love your plugin but these issue are really worrying to me, Luckily I have no paying clients at the moment but this could of caused me a loss of clients. I have paid for a plugin bundle but posted here as the main plugin in free and other people maybe getting similar issues.
I have everything up to date and all the settings set up correctly from what I can see.
Please sort this out
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Just to say with regards (3) this may be a WordPress setting limit rather than the plugin?
Try uploading to the media section and see if there is still a limit. It is usually set at 2mb.
Here’s some info: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Hope that helps.
(I am not part of Directorist)
Hi,
Issue 1 and 2 is related to our paid extension, so we can’t provide you any support for that here, as it violate the rule of this forum, please contact us via our own support forum.3
You can set your custom upload limit from “Directory Settings >> Listing Settings >> Form Fields” under IMAGE section.
If the upload limit doesn’t work as settings then please share your website link.
I feel you are over complicating it with the preview and a pop up to submit or edit buttons. …
Thank you for your feedback, we will consider it in upcoming updates.
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