• Resolved mary12c

    (@mary12c)


    I updated all plugins recently and after the update links to individual lessons listed in course page (URL like this domainname/course/course-name) stopped working. They’re still working for Admin users, but not for Customer / Subscriber roles. Only what’s working is the “start learing” button.

    I run the following troubleshooting steps:

    1. restoring backup from before the latest updates (this blown up the site!)
    2. restoring the site from recovery mode and switching off and back on the plugins what caused the error (Paid Membership Pro and Tutor LMS Pro) – this put the links back on
    3. updated all the other plugins – the links went down
    4. switched them all off and switching on one by one – the only way to make the links work was switching off Tutor LMS Elementor Addons plugin, what resulted in courses not being shown in the shop page
    5. I tried rolling back (using WP Rollback plugin) to earlier version of Tutor LMS Elementor Addons, still no joy

    I’m not sure what other steps I can do to troubleshoot this. Seems to me like there’s a compatibility issue of Tutor LMS Elementor Addons and other plugin(s)…

    Can you please advise me what else do I need to check and do in order to restore the links. Many thanks!

    The page I need help with: [log in to see the link]

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