Links not working for some users. Default mail settings?

  • Resolved dadra

    (@dadra)


    5 years, 7 months ago

    Hi folks,

    A client of mine says that some users report that the protected email links don’t work for them. They click, nothing happens. I suspect the issue might be that the users don’t have a default mail program configured in their browser, or maybe they use web-based mail like gmail. Any thoughts or suggestions for a solution or workaround?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    Well if they don’t have a program installed that handles sending emails then, protected or not, nothing happens when you click on an email address. Another issue might be a very old browser. Not really a solution per se but a contact form is the only alternative ??

    Thread Starter dadra

    (@dadra)

    Yup, pretty much what I figured. Thanks for getting back to me!

    You’re welcome! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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