After well over a year of using this plugin, this is the very first time I have needed support with it. I am disappointed by the lack of support I am getting. After 2 days there is still no reply. This despite the fact that I have donated 4 times over the past year.
I am now looking for an alternative to this plugin if anyone has any reccomendations. I need every facet of my site functioning correctly at all times. If developers of the plugins I use cannot see fit to reply to support inquiries in a timely manner, I will find plugins by developers who will.