Links disapear after updating template

  • Resolved dmeijide

    (@dmeijide)


    3 years, 2 months ago

    Hi there.

    First of all, thanks for your awesome plugin.

    The issue: I noticed after adding the social links to Socials Component or any image, the links disappear after updating the template and then appear only # symbol instead. Screenshot: https://ibb.co/VHCJZZt

    Why is this happening? Hope this has a solution.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hello,

    That’s odd. The links should be saved successfully. We tested on our sites and it worked without problems.
    Could you check if this was a compatibility issue, by deactivating all your current plugins – except for the WooCommerce and ours? Please let us know the result.

    This Forum is for free users. So it is hard for us to detect any technical issue. If you figure out and make sure this issue does not come from a compatibility issue, please contact us through this email address: [email protected]

    Thank you for letting us know.
    Best regards.

    Thread Starter dmeijide

    (@dmeijide)

    Thank you for your answer.

    I found the issue, it seems the error appears when I include the ‘ https:// ‘ within the URL. Without it works fine.

    Best regards and Happy New Year.

    • This reply was modified 3 years, 2 months ago by dmeijide. Reason: Mark as resolved
    • This reply was modified 3 years, 2 months ago by dmeijide.
Viewing 2 replies - 1 through 2 (of 2 total)
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