Links are not working properly

  • Hi all,

    I have a problem with the links on my website “escultura.es”. The images presented in columns under the main slider have some links that I have verified that they are correctly written and with the previous version of php they worked.

    When you click, the web browser bar is updated to the link you have to go to but the web remains blank so if you update the page it takes you to the desired link but this is quite uncomfortable to navigate.

    I have disabled all plugins and deleted inactive ones and still can’t get it to work.

    Does anyone know what to do?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • … and with the previous version of php they worked.

    Did they work with the previous version of PHP -and- the latest version of WordPress that you’re currently running, or with an earlier version of WordPress?

    PHP very likely has nothing to do with this. More likely the problem came after the WordPress upgrade, not PHP.

    I have disabled all plugins and deleted inactive ones and still can’t get it to work.

    Did you switch themes to test?

    I see several theme-related JavaScript errors in the browser console, and this is very likely the cause of your problem.

    The issue here is you’re using a 5-year old version of your theme (Central theme version 2.4, released in 2016) with the very latest version of WordPress. This combo is likely to present incompatibilities, and I’m very certain this is the cause of your problem.

    Please update your theme to the latest version 3.2, realised December 9th, 2021.

    If you need further help with this, please contact your theme’s developer, as WordPress support volunteers here are not given access to commercial themes and plugins like yours, and, as a result, we’re unable to offer direct assistance with such commercial products.

    Here’s your theme’s contact info: https://themeforest.net/item/central-versatile-multipurpose-wordpress-theme/4798696/support

    Good luck!

    Thread Starter castosolano

    (@castosolano)

    First of all, thank you very much for your reply.

    With the previous version of php the links worked but I could not make any changes on the web so I had to update it.

    On the other hand I also noticed the outdated of my theme but in wordpress it tells me that it has no pending updates. The worst thing is that the purchase of the theme only has support for 6 months so I have written an email to tell me how I can update it if wordpress does not detect pending updates.

    Anyway, old versions of the theme can influence that way the links do not work?

    Thread Starter castosolano

    (@castosolano)

    Update:

    Qode just replied to the email I sent them and they suggested that I remove the fade animation effect when navigating the web.

    It has worked perfectly so the web is already fine and just in case I am not going to update the theme for now.

    On the other hand I also noticed the outdated of my theme but in wordpress it tells me that it has no pending updates.

    You’re using a commercial theme. WordPress does not have access to the theme developer’s code to be able to know when new code is available, so WordPress can never tell you there’s new version to install.

    Commercial theme vendors handle their own updates and notifications independently.

    Some include code in the theme that “phones home” to check if there’s an update. Some bundle a companion plugin to do this. Some only send update notification emails to their customers, and some only maintain a “changelog” page that their customers are supposed to visit regularly to see if theres’ something new.

    Anyway, old versions of the theme can influence that way the links do not work?

    If you kept everything “old” (ie theme, plugins, server and WordPress), then nothing would break (other than potential security issues).

    But once you update one or more parts, changes that have been made in the updated part may not work with the old part that hasn’t been updated, causing the site to break.

    For instance, certain PHP code that was valid with PHP 5 may no longer be valid in PHP 7 or 8. Or WordPress may have removed or changed some code in newer versions.

    In your specific case, the culprit is likely the outdated jQuery code in the theme: WordPress 5.0 made some major jQuery changes, causing a lot of themes and plugins to break (needing updates). Your theme was updated to become compatible with the new WordPress 5.x, but you’re still running the old code, hence your problem.

    It has worked perfectly so the web is already fine and just in case I am not going to update the theme for now.

    I’m glad your theme’s author found a quick fix for you.

    But I’d consider this only a temporary fix to buy you time to plan and update your theme: sooner or later, another thing is going to break, and before you know it… the entire site is broken.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Links are not working properly’ is closed to new replies.