Links

Hi @elena189,

Just to mention, I’d encourage you not to share email addresses here since the forums are public and it’s also prohibited by the forum guidelines.

Then I change the status to “Done” as the Administrator, after that I can’t open the link in customer’s profile. Only unknown file under the name “YQMVC3Ec5rLBsA” was downloaded instead of the link https://disk.yandex.ru/d/YQMVC3Ec5rLBsA.

Just to be sure we’re on the same page, the customer had bought a downloadable product and when you changed the order to “Done”, you were able to download a file named “YQMVC3Ec5rLBsA” instead of a link?

If so, it seems that your intention is to sell a link. We have a more suitable extension for selling links called PayWall for WooCommerce. Feel free to check the documentation for more info or create a presales ticket with us if you have any questions.

As a workaround, you could paste the link you’re selling in a TXT or PDF file and upload the file to your site then add it to your downloadable product. The user will be able to download the file containing the link once they make a purchase.

Hope this helps.
Thanks.

@abwaita “Guideline violation” is generally meaningless. Next time report with “Other” and in the text box write “User posted emails” or something like that. ??

Dear Abwaita,

I downloaded a txt file with the links, and it works.
I didn’t know about those rules about private e-mails.

Thank you for this notification!