• Resolved palev45

    (@palev45)


    After following all prompts for linking WooCommerce Extension V2 to Facebook, I’m receiving the message “Oops, something went wrong. This may be because of a technical error that we’re working to get fixed. Try reloading this page.”

    This has now been happening for a week and products from our store are not linking to FB/Instagram.

    Pls assist in resolving this issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • armspecial

    (@armspecial)

    Here is my plugin Version 2.1.4. I can’t connect too. The same error.

    rednas11

    (@rednas11)

    just installed the plugin for the first time, everything goes smoothly with the setup on facebook, when I click done it returns to woocommerce and give the error “something went wrong, please try again” and all settings are gone.

    Tried several times, including removing the pluging twice, installing it by uploading a zip, nothing works.

    jenskyverge

    (@jenskyverge)

    Hi @palev45,

    Thanks for reaching out about Facebook for WooCommerce! I’m sorry that you’re running into this error, but I’ll be happy to help.

    As a starting point, could you please tell me which currency you’re using on your site?

    Thanks,

    Jennifer

    jenskyverge

    (@jenskyverge)

    Hi @armspecial and @rednas11,

    I’m sorry that you’re running into similar issues! Per WordPress forum guidelines, could you please go ahead and open up individual threads so that we can keep things organized and provide more personalized support for each of you? We’ll be happy to help you out from there!

    Thanks,

    Jennifer

    jenskyverge

    (@jenskyverge)

    Hey @palev45,

    It’s been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions. We’ll be happy to help further from there! ??

    Thanks,

    Jennifer

Viewing 5 replies - 1 through 5 (of 5 total)
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