Link Window is blank

Please check the Pop-ups tab of your library configuration to see if the content of the link popup might have disappeared. If the content template is there, please send me a screenshot so I can see it.

Hi,

thats how the pop ups tab for the library looks like

https://dl.dropboxusercontent.com/u/290972/ll.jpg

Can you export the Link Library settings for libraries 1 and 2 and share them with me? You will get 2 CSV files by doing this.

here you are.

https://dl.dropboxusercontent.com/u/290972/settings.zip

Thanks for the settings file. Unfortunately, this did not help. I loaded up your settings and my popup had content.

The next thing to look at is the site logs to see if anything wrong is happening in the background. For that, you would need to turn on the WordPress debug log capability in the wp-config.php file, then look at the file after trying to open a popup and see if you get any error messages.

Notice: The called constructor method for WP_Widget in CP_PostMapWidget is deprecated since version 4.3.0! Use
__construct()
instead. in /wp-includes/functions.php on line 3718

Notice: Constant WP_MEMORY_LIMIT already defined in /wp-config.php on line 96

Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class-sexy-author-bio.php on line 880

Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class-sexy-author-bio.php on line 881

Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class-sexy-author-bio.php on line 882

Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class-sexy-author-bio.php on line 883

thats all i get. If i click on something to have the pop up come up. I dont see any other error messages and I cant click away the pop up anymore

any update on this?

I have not been able to reproduce the issue on my development site, so it’s difficult to figure out why this is happening. Do you have a development copy of your site where you could experiment by deactivating plugins to see if one might be causing a conflict with the popup functionality?

no unfortunately I dont. ?? is there anything else i could test

Hi,

any other ways to see whats going on? Otherwise I might have to abbandon this plugin and look for alternatives.
I like the plugin tho.

Is the pop-up functionality critical? You could just have the links directly go to their target?

In terms of testing plugin deactivation, you could put your site in maintenance mode, then do testing with plugins deactivation. That way visitors would not see your site half-working. They would just understand that it is under maintenance for a few minutes as you test.

Once we identify which plugin is conflicting with Link Library, then I can investigate further.