• Resolved jason_hayes

    (@jason_hayes)


    I have a user profile page dictated by the wordpress theme I’m using. It has put the Link/Unlink Facebook button arbitrarily in an area of the “themed” edit profile page. How do I remove the circled button?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter jason_hayes

    (@jason_hayes)

    Here’s a screenshot: https://imgur.com/a/WBmiJ6a

    Ramona

    (@nextend_ramona)

    Hi @jason_hayes

    Does your theme have any kind of integration with Nextend Social Login? Perhaps this button is the result of their integration.

    Did you use your theme’s functions to create the “SSO settings” section? I’m wondering if your theme maybe has a hook that is fired at both of your “SSO settings” section and for some reason, at the “Extended Profile” section, too.

    Or, if you didn’t use any hooks, perhaps it would worth a shot to download your theme from your site via FTP and search through it’s files as you can see here:
    https://smartslider.helpscoutdocs.com/article/1935-troubleshooting-with-your-browser#search
    and search for, for example, “nextend” which would display all results for our shortcode or PHP code so you could see if there are any mentions of them besides your “SSO settings” code. If you have a child theme it would also worth searching through that.

    Thread Starter jason_hayes

    (@jason_hayes)

    Thanks for the quick reply. The theme doesn’t have Nextend integration. The first Nextend button was created with the Nextend widget.

    Thread Starter jason_hayes

    (@jason_hayes)

    I was able to hide it with css, but they both disappeared. I was not able to isolate the circled button.

    Ramona

    (@nextend_ramona)

    Hi @jason_hayes

    Did you see any mentions of “nextend” in your theme’s files? If not, you could try running a plugin and theme conflict test: https://smartslider.helpscoutdocs.com/article/1735-how-to-do-a-plugin-theme-conflict-test
    just in case some 3rd party inserts the button.

    Hiding the button with CSS is also a good idea if it’s okay for you that the button “is there” even if not visible. What’s the CSS you used? Based on the theme’s demo page: https://demos.appthemes.com/classipress/profile/
    the buttons should be inside the #profile form element, so using a CSS like this one shouldn’t affect the “sidebar” button, as they’re in separate container:

    form#profile .nsl-container {
        display: none;
    }

    Thread Starter jason_hayes

    (@jason_hayes)

    That snippet worked! I didn’t have the form in my snippet. This will work for now until I can track it down with the theme developer. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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