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Link to PDF showing “The image could not be loaded”

Andy Templeton — Fri, 09 Nov 2018 21:38:46 +0000

I uploaded a PDF to media library. I uploaded a jpg of the cover to the media library. I created a new page . and inserted the jpg and created a link to the PDF.

The link does not work. I get “The image could not be loaded” on a blank page.

But when I add the link to a string of words “view page here” the PDF comes up.

I have read some other posts about this issue but none relate that I can tell.

I am not very technical.

Thanks, Andy

Reply To: Link to PDF showing “The image could not be loaded”

cleancoded — Fri, 09 Nov 2018 22:20:16 +0000

It looks like you’re using the Photoswipe Masonry Gallery plugin to handle the way your WordPress sites handles linked media files, in your example, how your site handles the media library-hosted PDF link from PDF-Cover.jpg.

While logged in, edit your page (/quick-guide-to-corporate-photography) and click on the “Text” editor. Remove the class="single_photoswipe" from the link tag. This will allow your PDF to open without the special handling provided from the Photoswipe Masonry Gallery plugin.

Here’s a step-by-step video I created that (1) successfully recreates the error you’re experiencing and (2) outlines how to fix it:

Reply To: Link to PDF showing “The image could not be loaded”

Andy Templeton — Fri, 09 Nov 2018 22:44:27 +0000

You the MAN! Thank you cleancoded!