Link to download Premium WP Plugin not available

Hello,

I’ve been using Mail Poet for a while now with Starter Free Plan, I recently got “paused” because number of subscribers overtake the 1000 limit. I removed some unactive subscribers to get back under the 1000 limit, but I had another issue about the API Key, stating the key was not valid.

When I looked at my account subscription I notice there were not any subscription present. So I created a new free subscription and activated it. This went well, but I had an error message stating my MailPoet Premium Plugin was not compatible with the Free Plugin.

I attempted to update the Premium plugin from WP plugin management page, but it failed. I’ve seen in documentation the “Settings > Key activation” was supposed to provide a download link. So I deactivated and uninstalled the old Premium Plugin, expecting the download link to allow me to download the new premium plugin but the button is not visible on my “Setting > Key Activation” page.

When I check page source on this setting page, I can see the following information (I stared potential sensitive information):

  // Premium status
  var mailpoet_current_wp_user_email = '*********\u0040g****l.com';
  var mailpoet_premium_link = "https:\/\/www.c*******e.org\************?page=mailpoet-upgrade";
  var mailpoet_premium_plugin_installed = false;
  var mailpoet_premium_active = false;
  var mailpoet_premium_plugin_download_url = null;
  var mailpoet_premium_plugin_activation_url = "https:\/\/www.c*******e.org\***************?action=activate&plugin=mailpoet-premium%2Fmailpoet-premium.php&_wpnonce=*********";
  var mailpoet_has_valid_api_key = true;
  var mailpoet_has_valid_premium_key = false;
  var mailpoet_has_premium_support = false;
  var has_mss_key_specified = true;
  var mailpoet_mss_key_invalid = false;
  var mailpoet_mss_key_pending_approval = '';
  var mailpoet_mss_active = true;
  var mailpoet_plugin_partial_key = '**************';
  var mailpoet_subscribers_count = 941;
  var mailpoet_subscribers_counts_cache_created_at = "2023-02-19T12:28:55+0000";
  var mailpoet_subscribers_limit = 1000;
  var mailpoet_subscribers_limit_reached = false;
  var mailpoet_email_volume_limit = 0;
  var mailpoet_email_volume_limit_reached = false;
  var mailpoet_cdn_url = "https:\/\/ps.w.org\/mailpoet\/assets\/";
  var mailpoet_tags = [];

      var mailpoet_free_premium_subscribers_limit = 1000;

I guess having “mailpoet_premium_plugin_download_url = null” might be the reason I do not get the download button displayed. But it’s just a supposition.

I’m using WP 6.1.1, could you help me to fix this please or provide another mean to download the MailPoet Premium Plugin?

Thank you for reading.

The page I need help with: [log in to see the link]