• Resolved lind22

    (@lind22)


    Hi,

    I contact you for a problem I encounter on a wordpress + woocommerce site.

    WP version: I can’t find it, site built in 2019
    toilet version: 3.1.2

    A page with permalink / shop-xxxx has recently been created, we have noticed that if someone accidentally enters the address / shop (incorrect) they are still taken to a page that we have not created no.
    Is the / shop page created by default?

    How can I do to remedy? Do I have to rename my page to Shop?

    I tried to change the link in the settings (permalink> product permalink> custom base) but nothing changes.

    Thanks for your help,
    Kindly Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    First of all, you can find the current WordPress version from Dashboard > Updates. Please make sure that WordPress, all your plugins and theme are up to date.

    A page with permalink / shop-xxxx has recently been created, we have noticed that if someone accidentally enters the address / shop (incorrect) they are still taken to a page that we have not created no.
    Is the / shop page created by default?

    In case you haven’t checked, here is a link to our documentation on WooCommerce pages: https://woocommerce.com/document/woocommerce-pages/

    If you’d like us to take a closer look at your site setup, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

    Thread Starter lind22

    (@lind22)

    Hi,

    I haven’t had a chance to try yet, but thanks for yor help.

    Kindly regards.

    Hello,

    Thanks for your response. As a first step please try the solution explained previously by my colleague.

    If you want us to take a better look at your site set up, please provide the system status report. Select “Get system report” and then “Copy for support”.? This is under WooCommerce > Status.

    I haven’t had a chance to try yet, but thanks for yor help.

    Let us know if there are any questions. Or feel free to open a new thread. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Link Shop’ is closed to new replies.