• Resolved vitexio

    (@vitexio)


    This bug was detected a long time ago and I thought I would not see it again, when I re-activated rank math.
    If a product does not have the “rank math category” selected within the product edition in the category metabox. So the product link in the frontend of the web remains with // and redirects to the home page.

    Example: store.com/tienda//ball-futbol

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vitexio

    (@vitexio)

    Detect that the problem occurs when we put as a custom link in the permanent link option of wordpress: /store/%product_cat%/

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @vitexio

    Thank you for contacting the support and sorry for the issue you are facing.

    We are unable to reproduce the error on our end. Here’s a screencast:
    https://i.rankmath.com/BOsERf

    Can you pelase tell us if we need to follow some other steps to reproduce it?

    If not and assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello,

    Hope you are staying healthy and well.

    Assuming you are using the latest version of all the plugins, themes & WordPress and the issue is resolved, we are closing this topic.

    If that is not the case, and you are still facing the issue, please feel free to open a new support topic or reply to this one.

    We would be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘link in the frontend of the web remains with // and redirects to the home page.’ is closed to new replies.