Link guest orders to new user registration

  • Resolved stingalpha1

    (@stingray23)


    1 year, 5 months ago

    Hi,

    We did not enable account creation for our previous customers. We are wondering if there is a way where if a user registers for an account using their email to make their previous orders link with their account (same email).

    Also, if a user makes a new order and creates account to make it all link up.

    Basically, we want users order history to show on their account, even if they checked out as a guest in the past.

    Any help would be appreciated.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @stingray23

    To address your inquiry, WooCommerce does not automatically link past guest orders to a newly created customer account using the same email. However, you can manually link past orders to a customer account. Here’s how:

    1. Navigate to WooCommerce > Orders.
    2. Find the order you want to link, and click on the order number.
    3. In the “Customer” field, type the email address of the new account.
    4. Click “Update”.

    For future orders, if a customer has already created an account, all their orders will automatically be linked to their account.

    I hope this helps! Please let us know how it goes or if you need further assistance.

Viewing 1 replies (of 1 total)
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