Limited performance due to missing value [gtin]

  • Resolved monkseo

    (@monkseo)


    9 months, 2 weeks ago

    We are getting this error in Merchant Center “Limited performance due to missing value [gtin]” – it says we have 14 products with this Products with fix suggestions. How can we get this resolved? We have 136 total products, but 14 seem to be missing the gtin? I think we have resolved this in the past by pasting the sku or upc directly into merchant center, but I want this to be done automated and every time the feed updates. How can I resolve this missing gtin for these 14 products? We didn’t specifically set gtin for the other 122 products so I am wondering why it is saying these 14 are missing

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md Monir Hossain

    (@monircoderex)

    Hi @monkseo,

    To fix the missing GTIN issue, you can set up the GTIN attribute in the feed using our plugin and link it to the appropriate product attribute like SKU or UPC. This will help resolve the problem for the affected products in the Merchant Center.

    As for why only 14 products are flagged, it’s likely because they have [identifier_exists] attributes.

    For details you can read this Google’s instructions: https://support.google.com/merchants/answer/9545238?hl=en&sjid=1854461442963608404-AP

    If you need more help, please don’t hesitate to let us know.

    Best Regards,

    Thread Starter monkseo

    (@monkseo)

    Thank you, yes I checked we are missing sku for these items. We will get them updated and let you know if we have any issues.

    Plugin Support Md Monir Hossain

    (@monircoderex)

    Hi,

    Feel free to let us know if you face any issues in the future.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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