Limitations does not work on mobile

  • Resolved 3treemen

    (@3treemen)


    1 year, 6 months ago

    This is a new bug. On mobile, both iPhone and Android, with different browsers, the session is not respected. Limitation with Cookie does not work. The user is able to vote unlimited times…

    This is a dealbreaker. We upgraded to Pro hoping this would resolve the issue, but it didn’t. Please fix this!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @3treemen,

    Thank you for the topic.

    We checked and noticed that you are using the WP-Super-Cache plugin. Dynamic content is generated on your website, which means, the?Static?HTML?is generated and the?PHP cache is enabled. Due to this, you are experiencing the following problem.

    See the screenshot below:

    View post on imgur.com

    So, please clear all the caches and check whether the issue persists or not. Make sure the cache is excluded on the page where the given poll is located. 

    After clearing the caches, please try to check the case with either the?Incognito?mode?or?another browser/device.?

    Thank you.

Viewing 1 replies (of 1 total)
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