Limit Username field on registration page

  • Resolved csellington

    (@csellington)


    2 years, 9 months ago

    I am using the default registration form to present users with a registration for my site. When registering, I’ve got the advanced setting of “Limit Username Length” set, however the help (when having the help icon) indicated it’s for minimum username length (which is what I want). I’m not sure if this is a bug or intended behavior given the apparent contradiction.

    Thanks!

    Chris

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @csellington,

    Thank you for writing in,

    We have tested the Limit Username Length feature, and it is working fine here. For your confirmation, please check this screenshot https://prnt.sc/26snd7u. If you try to add more characters than the limit, it does not allow registration.

    If the Limit Username Length feature is not working for you, please provide us with a screenshot of your configuration and the registration link so that we can look into it from our end.

    Regards!

    Thread Starter csellington

    (@csellington)

    I agree, the field DOES indeed limit the length of the username correctly. My concern is with the help; if I hover over the help bubble and read the help text it implies that this will only allow usernames LONGER than the number in the box (which is what I wanted) and only when I pointed out to another admin that it was to limit the length of the username, not set a minimum.

    So in short, I agree, it’s working as intended but the help text seems to be wrong.

    Thanks!

    Chris

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @csellington,

    Thank you for the suggestion,

    We have noted it, we will discuss it with our team and update it accordingly in our future updates. For now, we will resolve this thread. If needed, please create a new ticket. We will get back to you as soon as possible.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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