Limit the number of customer requests

Hi @ivandaw ,

Yes you can limit the number of tickets a customer can open. `To limit a user to a certain number of open tickets:

Go to the TICKETS->SETTINGS->PF OPTIONS tab
Scroll down to the Other section
Use the slider next to Maximum Number Of Open Tickets to set the maximum number of tickets.
Scroll down and click the Save Changes button.`

https://getawesomesupport.com/documentation/productivity/useful-misc-functions/

Let me know if you need any further help.

Regards

Hi,

Marking this topic as solved. Any further questions, open a new topic.