Limit Request (Feature Request) and Styling Issues

Hello davejbriggs (@davejbriggs),

Yes, I’ve been worried about abuse from visitors. I haven’t landed on the best mechanism to track usage, probably needs to be some sort of persistent session id and a count of interactions over a period of time (a day, an hour), are the rules different for logged in uses versus casual visitors, etc. Lots to think about.

As for the the CSS problem, do you have a page I could inspect on a staging site somewhere? If not, I’d be open to a zoom call to take a look together.

And, as for internal links, I’ve just overhauled the Knowledge Navigator and I’m adding an “Enhanced Response Limit” between 1 and 10 include moret than just 1 potential matches. So, watch for Ver 1.9.6 to be released shortly (I have a bit more testing to do before I push to production).

And, finally thank you for taking the time to share your valuable feedback, as it helps me continually improve and provide a better experience for our users.

Stephen

Yeah the limiting is a tricky one. Perhaps an initial ‘safety valve’ where we could set the max tokens we want used per 24 hours could be a start point?

Look forward to the internal links – think that will be very useful!

I’ve currently got the bot set up on https://greekferrytravel.com. On the desktop it’s a widget on the right hand side. On mobile, it is the last item when scrolling down. For the time being, I’ve set my spend low with Openai while testing this. The bot will probably stay on the site a couple of days before I remove it, so feel free to check it out when you have time.

Thanks for all the hard work you’ve put into this project

Cheers, Dave

Hello davejbriggs (@davejbriggs),

It looks like the chatbot is coded as “embedded”. When the chatbot is embedded, I have suppressed the buttons. It was a stylistic decision to omit the buttons.

On your site, try using “floating” styling. The buttons would be avaliable in that mode. There would be more space for interaction with the chatbot. You could add a cold custom icon for the floating chatbot.

Floating styling would give you more room for questions and answers. It looked a bit crowded when I visited the site. Just a thought.

In the meantime, I’m going to add a limiter to the number of daily interactions.

Stephen

Hi,

Thanks for the feedback on positioning! Also noted on the button suppression.

I’ll need it embedded for my production site for various reasons, but have moved it to the main content area now, and it looks much better than in the sidebar.

Look forward to the next update!

PS: For anyone interested in changing the chatbot font size this has worked for me:

#chatbot-chatgpt {
    font-size: 16px; /* Change the font size to your preference */
}   

Hello?davejbriggs?(@davejbriggs),

Just updated the chatbot to verion 1.9.6 in the plugin directory. This version incorporates an interaction limiter, among other updates. If you are still experiencing issues, please let me know.

Stephen

Hi Stephen,

Thanks for the prompt updates!

The addition of the new suggest posts is great. However, right now it comes out like this. Is there perhaps any way to bullet point the suggest responses on a keyword or page title?:

Just a heads up – I am actively improving each day. Meanwhile, you can explore more information at:?here,?here,?here.

Hello?davejbriggs?(@davejbriggs),

Yes, that’s possible. Let me work an option to include a title and a possibly a summary instead of here, here, here.

Stephen

Hello?davejbriggs?(@davejbriggs),

See below … this is what I have in mind for the next release of the chatbot (version 1.9.9) that will be released shortly.

Stephen

Hi Stephen,

Looks great! That’s exactly what I had in mind!

Assistant RAG issue: Not sure if you have noticed it is a little temperamental in drawing information from the files. The Playground doesn’t have quite so many issues (but even there it’s not perfect).

Hello davejbriggs (@davejbriggs),

Version 1.9.9 has been released.

As for the Assistant issue you mentioned above, this may be due to pushing your site’s content to the Assistant as part of the context, i.e., front loading some of the answers from you content generated by the Knowledge Navigator.

Maybe there needs to be a switch to turn on/off that additional content? If you are interested in experimenting, I can spin up a test version for you to download and install and test.

Stephen