Limit 100 message on Stripe logs

  • Resolved weedave

    (@weedave)


    3 years, 4 months ago

    Stripe works in test mode, but in live mode we repeatedly get the below error in log files;

    2021-07-28T11:48:29+00:00 DEBUG 
====Stripe Version: 5.3.0====
====Start Log====
customers/cus_IfteF9MyfwP8BU/sources request: Array
(
    [limit] => 100
)

====End Log====

    And on check out:
    Unable to process this payment, please try again or use alternative method.

    I have currently got store front active, and the only plugins running are seed prod (maintenance mode) and Woo + WooCommerce Stripe Gateway

    There is an error with the webhooks as well, but i have refreshed them and its still not happy,
    Warning: The most recent live webhook, received at 2021-07-27 14:11:24 UTC, could not be processed. Reason: The webhook was not signed with the expected signing secret. (No live webhooks have been processed successfully since monitoring began at 2021-03-17 21:29:40 UTC.)

    Thanks for any advice!

    • This topic was modified 3 years, 4 months ago by weedave. Reason: webhooks error are back
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support stephjacq a11n

    (@stephjacq)

    Automattic Happiness Engineer

    Hi @weedave, sorry to hear about the trouble.

    The error is referring to a particular customer. Are you seeing this problem for guests and other customers as well, or just one user?

    >but i have refreshed them and its still not happy

    To confirm, you created a new webhook and added the events, then pasted the new secret into your Stripe settings. Is that right? If you have any cache on your site, please clear that and try these steps again.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support Augustus – a11n

    (@augustuswp)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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