Likebox doesnt work anymore since update

  • Resolved nicofue

    (@nicofue)


    3 years, 10 months ago

    I had the Likebox in my Sidebar.
    I updated the Plugin today and the Likebox is gone.
    I tried reinstalling the plugin, delete cache any minified css. Nothing.

    I only needed the Likebox so I entered a 0 in Post Count.
    It worked fine until today. Really sad.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hi @nicofue,

    Sorry to hear about the issue. I took a look at your website and the Like Box is displaying as expected (screenshot). The reason you’re likely not seeing it is that you are using a privacy consent plugin on your website and it’s likely that you declined consent at some point and so the GDPR-compliant version of our plugin is being displayed (which omits the Like Box).

    If you click on your “Privacy & Cookies Policy” button in the bottom right of your website and then click “Accept” then you should see it appear again. Or, if you view your website in another web browser then you should see it there too so long as you click “Accept” on your consent plugin.

    Please let me know whether this resolves the issue for you, otherwise if it doesn’t then we can dig into it further.

    Many thanks,

    John

Viewing 1 replies (of 1 total)
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