Like Button stuck on loading

  • Resolved Sharon Dankwardt

    (@sharond214)


    2 years, 5 months ago

    I’ve disabled all my plugins to try and figure this out but with just jetpack running it’s still won’t load ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @sharond214

    Usually we see this as a result of either site caching or a plugin that minifies JS (Which might be something on your server other than a plugin.) making your site faster to load.

    Can you try clearing any caching plugins you might have, and investigating the JS Minify issue? Jetpack Boost provides some minify services, but shouldn’t be conflicting with the Likes button.

    Thread Starter Sharon Dankwardt

    (@sharond214)

    ok total Cache has JS minify settings enabled which I turned off and purged caches but still no like button ??

    Hi @sharond214

    Thanks for reporting back! Can you test by disabling all of your plugins except Jetpack? There may be a plugin conflict causing this; you could also switch temporarily to a default theme, such as Twenty-Two, to test for theme conflict.

    Let us know how this goes.

    Thread Starter Sharon Dankwardt

    (@sharond214)

    Still has the same issue. I had already turned all the plugins off except jetpack but this time I also changed to a default theme and still the like button is stuck on loading

    Hi @sharond214

    Thanks for going through that! Please reach out to us here by mentioning this thread, so we can send you a secure form to send us credentials, so we can test and troubleshoot further.

Viewing 5 replies - 1 through 5 (of 5 total)
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