• Resolved roadtripto

    (@roadtripto)


    Hello,
    My like box is not showing. I checked my fb restrictions, and there aren’t any. Could you please advise?
    Thank you,
    Jacqueline

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author smplug-in

    (@smplug-in)

    Hi dear user.

    We tried to check the like box, but we didn’t find it on your website, can you send us the page url where the like box located ?

    Thanks.

    Thread Starter roadtripto

    (@roadtripto)

    Hello,
    I added the Likebox back to my sidebar (removed as it didn’t work anyways). My page can be found at https://www.roadtripTO.ca.

    Thanks!
    Jackie

    Plugin Author smplug-in

    (@smplug-in)

    Hi dear user.

    Sorry for the late response.

    Can you check our short FAQ and then let us know about results –

    Why my like box is blank

    1. You didn’t type the Facebook Page ID correctly – Type in Paga Id field your Facebook like box page url(without https://www.facebook.com/, if your Facebook page url is https://www.facebook.com/uefacom then type here just uefacom).
    2. Your Facebook fan page doesn’t allow unsigned user see your Facebook fan page, so you must change it to public access. Take a look how change your Facebook page to public access here – https://www.facebook.com/help/community/question/?id=10151458855783663.
    3. Clear your website cache(If you use cache plugin, then just clear the cache from your plugin).

    Thanks.

    • This reply was modified 6 years, 9 months ago by smplug-in.

    Hi there,
    I have simular issue with mine website, temporarly located HERE. I placed on home page sticky box and widget on right side bottom with UEFA FB page as it was in instructions, but both containers are blank. No FB content is shown.
    Can you check it if there is anything wrong?
    Thanks

    Kuko

    sorry forgot, I have dynamic IP so its changing every 24 hours

Viewing 5 replies - 1 through 5 (of 5 total)
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