Like and Retweet buttons don’t work

Thanks for contacting us. I would be glad to help out, can you please include these 3 things?

1. The shortcode you are trying to use.
2. An example link to the problem in question.
3. The report from the System Info page of our plugin. Click here if you are unsure how to do this. https://www.slickremix.com/docs/system-info-page/

Damon

The generated URLs need to ignore special characters in the Twitter account name. If the twitter account name is formatted like this with brackets: {name} then the like and retweet URLs are invalid because they contain invalid characters at the end:

&related={account name}

1. [fts_twitter twitter_name=codedellemc tweets_count=3 cover_photo=no stats_bar=no show_retweets=yes show_replies=yes]
2. https://thecodeteam.com/connect/
3. ### Begin System Info ###

SITE_URL: https://thecodeteam.com
Feed Them Social Version: 2.2.7

— WordPress Configuration:

WordPress Version: 4.8.1
Multisite: No
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: {code} 1.0
PHP Memory Limit: 4096M
WP_DEBUG: Disabled

— Webserver Configuration:

PHP Version: 7.0.22-1~dotdeb+8.1
Web Server Info: Apache/2.4.10 (Debian)

— PHP Configuration:

Safe Mode: No
Upload Max Size: 200M
Post Max Size: 200M
Upload Max Filesize: 200M
Time Limit: 0
Max Input Vars: 2500
Allow URL File Open: On (0)
Display Erros: N/A

— PHP Extensions:

FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.

— Active Plugins:

Advanced Cron Manager: 2.3.0
Advanced Custom Fields: 4.4.11
Beaver Builder Plugin (Pro Version): 1.10.8.1
Beaver Themer: 1.0.2.1
Bulk Delete: 5.5.6
CloudFlare Flexible SSL: 1.2.2
Custom Post Type UI: 1.5.5
Duplicate Post: 3.2
FacetWP: 3.0.2
FacetWP – Beaver Builder: 1.0.3
FacetWP – Conditional Logic: 1.2.2
Feed Them Social (Facebook, Instagram, Twitter, etc): 2.2.7
Feedzy RSS Feeds Lite: 3.2.0
GitGet: 1.0.0
JP Markdown: 3.9.6
Mobilize.io: 1.0.0
Query Monitor: 2.13.4
Regenerate Thumbnails: 2.2.6
Search & Replace: 3.1.2
Simple 301 Redirects: 1.07
Simple History: 2.18
The Events Calendar: 4.5.12.1
Toggle wpautop: 1.2.5
Ultimate Addon for Beaver Builder: 1.6.3
Yoast SEO: 5.4
YouTube: 11.8.2

— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds

Facebook App Token: No
FB App ID for Like Button: No
Twitter Consumer Key: Yes
Twitter Secret: Yes
Twitter Token: Yes
Twitter Token Secret: Yes
Pinterest Token: No
Instagram: No
YouTube: No

— Offset Post Limit:

Offset Facebook Post Limit: None
Hide Notice on Front End: Yes

— FaceBook & Twitter Date Format and Timezone

Date Format: one-day-ago
Timezone: Pacific/Midway

— Fix Twitter Time:

Fix: No

— Disable Magnific CSS:

Fix: No

— Fix Internal Server Error:

### End System Info ###

I see the issue, thanks for clarifying. I will fix this today if not tomorrow the latest. Keep you posted.

Spencer

We just pushed a silent update to fix the issue. Please delete and reinstall the free version of the plugin! Enjoy your weekend and thank you for finding that bug ??