Lightboxes do not show up anymore

  • Resolved sebastienchevriau

    (@sebastienchevriau)


    3 years, 8 months ago

    Hi,
    Since some updates, lightboxes do not show up anymore.
    It opens the media instead.
    Thanks in advance for helping.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, it appears that cURL is not enabled and/or properly configured for your site.

    If SLB previously worked for your site, cURL can become misconfigured when changing web hosting providers, or when your existing web hosting provider performs updates or changes server settings.

    In either case, contacting your web hosting provider to fix the cURL configuration settings is recommended. You can direct them to SLB’s documentation on cURL support for more details. Also, note that you may have to elevate your support request to get your hosting provider to look more deeply into the issue.

    Please let me know if your hosting provider requires any additional information.

    Thanks.

    Plugin Author Archetyped

    (@archetyped)

    Hi, are you still experiencing an issue with SLB? If so, please let me know what you heard back from your web hosting provider regarding the cURL configuration for your site so that the issue can be evaluated further.

    This ticket will be closed in 24 hours due to inactivity.

    Plugin Author Archetyped

    (@archetyped)

    This ticket has been closed due to inactivity.

Viewing 3 replies - 1 through 3 (of 3 total)
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