Lightbox Scrolling

We’re looking into this. What kind of phone are you using?

I’m on an Android 4.4. It’s the same using Chrome developer mode on my PC to emulate an iPhone 6.

We tested a lightbox with a picture and an overflow of text on a default install, and it scrolls fine on mobile. So there must be something happening specifically with your site.

Can you confirm some details about what customizations you’ve done? I see on desktop you have the layout-right, but on mobile it’s the lightbox. That is not a built in option for this plugin. Did you set that up intentionally, and if so how? If not then we’ll need to figure out how that is happening.

The other thing I’ll mention is that any js errors coming from your theme or other plugins can cause DA to malfunction. I see a couple errors in the console of that page, so try to get those cleared up to ensure it’s not related. Those errors are saying $ is not defined or not a function. To fix those, where you have $ try replacing with jQuery. For instance change $(function(){ to jQuery(function($){

Hi,

Thanks for the response. I actually set it up with 3 copies of the same DA map: one for desktop, ipad, and mobile, each with slightly different options. They’re set with css to show/hide based on screen size.

If the scrolling works on a default install with no customization it does sound like something on my end. I’ll play around with my plugins and custom js and see if I can’t get it sorted. Thanks again!

No problem, let us know if you don’t get it sorted.