• Resolved pkolka

    (@pkolka)


    The lightbox overlay feature in our Robo Gallery isn’t displaying correctly when viewing images. The overlay plays a crucial role in enhancing the viewing experience by providing additional information and navigation options. Can you help troubleshoot and fix this issue with the lightbox overlay?

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  • Plugin Author robosoft

    (@robosoft)

    It sounds like you’re experiencing some issues with the lightbox overlay feature in your Robo Gallery, and I’m here to help you troubleshoot and fix this problem.

    There could be a couple of reasons why the lightbox overlay isn’t displaying correctly. First, let’s start by checking the settings for the lightbox overlay within the plugin. Ensure that you’ve configured these settings correctly for the specific gallery instance you’re working with. Sometimes, a simple adjustment here can resolve the issue.

    Additionally, conflicts with other plugins on your WordPress site could be causing the problem. To address this possibility, I recommend trying out our Robo Gallery compatibility settings. These settings are designed to help mitigate conflicts between our plugin and other plugins installed on your site, potentially resolving the issue with the lightbox overlay.

    By carefully reviewing and adjusting these settings, you should be able to troubleshoot and fix the issue with the lightbox overlay, restoring its functionality and enhancing the viewing experience for your users.

    If you need further assistance or encounter any other challenges, don’t hesitate to reach out. We’re here to support you every step of the way until the issue is resolved to your satisfaction!

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