Lightbox open by link broken since last update!

  • Resolved floridante

    (@floridante)


    8 years, 4 months ago

    Again a not properly tested update obviously! Sorry to say, but this is really getting annoying! I’ve several posts on one page, each with an individual gallery, opening by link. Working fine until the last update, showing all the same gallery now after the update.

    Even more annoying: Since there’s no reply from the support team so far, I’d prefer to revert to version 1.9.2, which is not available for download anymore.

    Please fix this issue ASAP or provide a download link for version 1.9.2

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    I’m sorry for these inconvenience.
    We tried to reproduce this issue of gallery plugin on our test servers – and have no luck with this.
    Also I cannot find your ticket in our internal support. Please provide me here number of your ticket and link to the page with gallery. We will check what is wrong with “open by link” feature and will help you to solve the problem.

    Thread Starter floridante

    (@floridante)

    Ticket number 9357.
    Detailed description of the problem and link to the page with galleries is included in my internal support request.
    Thanks.

    Thread Starter floridante

    (@floridante)

    Thanks for a fast (temporary) fix via internal support!

    Plugin Author supsystic

    (@supsysticcom)

    We have fixed the issue with “open by link” feature and sent you the package with fixes. Please check our response in internal support.

    Thread Starter floridante

    (@floridante)

    Fixed the issue. Thank you!

    Hye !
    since last update, my images pop up theme is not working. by click on image it opens an image attachment page.

    pls help me !

    Plugin Author supsystic

    (@supsysticcom)

    Hi @thekaran021

    Please provide link to the page with gallery. We will check what is wrong and will help you to solve the problem.

    https://powertek.asia/rock-breaker-parts/

    this is the link, but now we have replaced your plugin by “New Image Gallery”

    Plugin Author supsystic

    (@supsysticcom)

    Dear @thekaran021
    Please create test page with our supsystic gallery and provide us link to this page. We will check what is wrong.

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    We have released new version of Photo Gallery plugin with fixes of the issue with “open by link” galleries. Please update plugin to the latest version.

Viewing 10 replies - 1 through 10 (of 10 total)
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