Lightbox not working correctly

  • Resolved psicologamarianna

    (@psicologamarianna)


    3 years, 9 months ago

    It was working fine ’til last update. Now when one clicks on an image, a new tab is opened redirecting to the facebook profile page, and so is the lightbox opened on the previous page.
    My setting is:
    – Image Onclick: Open Lightbox (not Redirect do Facebook)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter psicologamarianna

    (@psicologamarianna)

    When I am logged in the lightbox works normally as expected, I click on an image and only the lightbox shows up.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Thank you for confirming that. We’re sorry for the trouble.

    This problem might be a conflict with another plugin on your website. Do you recall installing a plugin or changing an option in your theme lately?
    Please try to deactivate the rest of your plugins and check the light box.

    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.

    You can re-activate the plugins and change the theme back again after troubleshooting.
    Please inform us of the results.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Lightbox not working correctly’ is closed to new replies.