Lightbox Not Working

Also i tried fancybox. Still not working, using Google Chrome.

Hi,

Your site has 2 Javascript errors on it. See:
https://cloudup.com/cgb1LkJ_S2V

When you have JS errors it breaks all other JS such as the lightboxes used by Easy Image Gallery. Once you fix your site, Easy Image Gallery will work just fine.

Same with me — the lightbox effect isn’t working –

https://fittennis.net/camp-photos-2012

not sure how to use cloudup >> is it a web site testing system?

Hi Kellyalan,

No, Cloudup is a service to share screenshots and files. You also have a Javascript error on your website caused by a file called gprofiles.js. The lightbox, and any other JS functionality will fail when you have an error.

Hi, I have tahe same problem. Can you check my page ?
https://test03.gummydesign.it/references/

When I click on the thumbnail the image open in new window, not in lighbox.

Can you help me please?

If you switch themes temporarily, does it now work? try also deactivating other plugins to find the source of the issue. Let me know how you go.

I can’t believe I never got back to this ..

how did you locate the Javascript error / I’m looking in my FTP files and can’t locate a file called gprofiles.js

Thx

These files are causing the issues. Sometimes it’s only really the first one that’s causing the second one:

https://fittennis.net/wp-includes/js/thickbox/thickbox.js?ver=3.9.2
https://s.gravatar.com/js/gprofiles.js?ver=2014Augaa

Do you have another gallery plugin active?
Do you have Jetpack?

Try disabling all your other plugins except Easy Image Gallery and see if it resolves the issue. Then activate each plugin one by one until it stops working again. Then you’ll find the culprit. Also try temporarily switching themes to 2013/2014 to rule out a theme issue.

Here’s how you view JS errors, open up your browser’s developer console: